1.1 Order Cancellation

• Before Work Begins: Full refund if the order is canceled within 1 hour of payment.
• After Work Has Started: A partial refund may be issued based on the progress made.

1.2 Quality Issues

• If the delivered work does not meet the initial requirements provided during order placement, you are eligible for free revisions before a refund is considered.
• If, after revisions, the quality issue persists, a partial refund may be issued based on the level of completion and effort invested.

1.3 Late Delivery

• If we fail to deliver the work within the agreed-upon deadline and the delay was due to our fault (not due to missing information from the client), you may be eligible for a partial or full refund, depending on the severity of the delay.

1.4 Duplicate Payment

• If you accidentally make a double payment, contact us immediately for a full refund of the extra charge.

2. Non-Refundable Cases

Refunds will not be issued in the following cases:

• If the work is fully completed and delivered as per the initial instructions.
• If the refund request is based on personal preference rather than quality concerns.
• If the client fails to provide necessary details or responses in a timely manner, causing delays.
• If the assignment has already been submitted and graded in school.
• If the refund request is made more than 7 days after order completion.

3. Refund Process

• To request a refund, email us at [grace@galorewriters.com] with your order ID and a clear explanation of the issue.
• Refund requests are reviewed within 3-5 business days.
• If approved, refunds will be processed via the original payment method within 5-10 business days.

4. Contact Us

If you have any questions regarding our refund policy, reach out to us at:
📧 Email: [grace@galorewriters.com]
🌍 Website: [www.galorewriters.com]